Returns are the most difficult part of online shopping, so let's make this easy:

FIRST THINGS FIRST, NO MATTER WHAT:

- We need to know who you are: Print this online return form, fill it out completely, and place it inside the original shoebox. This will help to guarantee that your return is handled in the fastest manner possible.

- All merchandise should be mailed back to us via USPS, UPS or insured mail with a tracking number. We are not responsible for return/exchange/defective orders that are lost in the mail. There is a return label portal at the bottom of this page.

- All returned merchandise with original shoeboxes that are missing, taped, written on, or have the return label placed directly on them will incur a restocking fee.

- Custom jerseys are made to order and CANNOT BE RETURNED OR EXCHANGED.

Looking to return for refund? Follow the guidelines below:

- We understand, sometimes the sizing or the fit just isn't right. That's fine, new products may be returned for exchange or refund of original method of payment within 30 days of their delivery if they show no signs of wear and are still in their original condition. Returns over 30 days from the date of delivery will be issued store credit, after 60 days no store credit, refund, or exchanges can occur.

- If it is USED, the product cannot be returned for refund. We cannot budge on this, so if you've ordered footwear try it on in a clean space indoors. Products with any signs of wear and tear on grass, turf, outdoor surfaces, or otherwise will not be accepted for return. This includes any foot stink, cologne, or other odor (cigarette, animal, etc) that the product didn't have when we mailed it to you!

Looking to Exchange: Contact us so we can confirm an exchange is possible at: contactus@soccercorner.com

- We understand, sometimes the sizing or the fit just isn't right. That's fine, new items may be returned for exchange within 30 days of their purchase if they show no signs of wear and are still in their original condition.

- If it is USED, the product cannot be exchanged. We cannot budge on this, so if you've ordered a pair of shoes try them on in a clean space indoors. Products with any signs of wear and tear on grass, turf, outdoor surfaces, or otherwise will not be accepted for return. This includes any foot stink, cologne, or other odor (cigarette, animal, etc) that the product didn't have when we mailed it to you!

- We will do our best to fulfill your exchange request, but if you bought the last size in a particular pair or request a size that is no longer in stock we will issue you a store credit.

Defective Claims: "All cleats take a beating, not all of them hold-up." That's why our defective policy is a full store credit or exchange up to sixty days after the date of delivery and then pro-rated an additional four months.

- When making a defective claim the first thing you should do is e-mail us at: returns@soccercorner.com with photos and a description of the defect. Include information such as your order number, and the name the order was placed under. We will look at the photos and honor those that the manufacturer would consider defective with store credit. We do not issue any refunds to the original method of payment for defective exchanges, only online store credit.

- We will attempt to respond to all inquires within 24 hours.

- Our policy is not based on the time that you start wearing your cleats, but the time that the cleats were delivered. We understand buying cleats before the season, but with new shoes constantly being released any defective claims for orders over six months old must be made directly with the manufacturer. Please contact us if you need a copy of your invoice or other proof of purchase.

- Defective claims outside of the 60 day full credit period will be pro-rated according to the date we receive the shoes.

- All defective claim exchanges will be shipped using our standard shipping rate free of charge (to the 'lower 48 states'), international orders will receive an $8.50 credit toward the current shipping rate. We do not cover the return shipping costs of defective items.

- We will do our best to fulfill your exchange request, but if you bought the last size in a particular pair or request a size that is no longer in stock we will issue you a store credit.

Address: All returns/exchanges should be mailed to:

Angelo's Soccer Corner

1076 New Holland Ave

Internet Returns

Order # (insert your order # here)

Lancaster PA 17601

Further information:

Phone: 1-800-814-4916

E-mail: contactus@soccercorner.com

Customer Service Hours (Eastern Standard Time):

Mon-Fri: 10AM-7:30pm

Sat - 10am-5:00 pm

Sun - Closed

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