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**HOLIDAY RETURNS** - Orders from Nov. 18th to Dec. 21st can be returned until Jan. 31st.
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- Custom jerseys are made to order and Defective Claims: "All cleats take a beating, not all of them hold-up." That's why our defective policy is a full store credit or exchange up to sixty days after the date of delivery and then pro-rated an additional four months. - We will attempt to respond to all inquires within 24 hours. - Our policy is not based on the time that you start wearing your cleats, but the time that the cleats were delivered. We understand buying cleats before the season, but with new shoes constantly being released any defective claims for orders over six months old must be made directly with the manufacturer. Please contact us if you need a copy of your invoice or other proof of purchase. - Defective claims outside of the 60 day full credit period will be pro-rated according to the date we receive the shoes. - All defective claim exchanges will be shipped using our standard shipping rate free of charge (to the 'lower 48 states'), international orders will receive an $8.50 credit toward the current shipping rate. We do not cover the return shipping costs of defective items.
Address: All returns/exchanges should be mailed to:
Angelo's Soccer Corner
1076 New Holland Ave
Internet Returns
Order # (insert your order # here)
Lancaster PA 17601
Further information:
Phone: 1-800-814-4916
E-mail:
contactus@soccercorner.com
Customer Service Hours (Eastern Standard Time):
Mon-Fri: 10AM-7:30pm
Sat - 10am-5:00 pm
Sun - Closed
Reminder, any orders with CUSTOM printing (name/number) on Jerseys will not be accepted for return. By Processing the return label you will be charged $8.50. If you are requesting a refund we will subtract the cost of the label from your return. If it is an exchange we will charge your credit card the $8.50 or contact you. |